MegaPari Privacy Policy

MegaPari respects privacy and handles information in line with Bangladesh norms and international standards.

What personal data is collected

• Identity data: full name, date of birth, nationality, age-verification results, KYC documents (e.g., ID, passport, proof of address)
• Contact data: mobile number, email, postal address
• Account data: username, settings, preferences, responsible gaming choices
• Transaction data: deposits, withdrawals, payment method identifiers (masked), mobile wallet details, currency
• Technical data: IP address, device and browser details, language, cookies, log files
• Usage data: session times, pages visited, bets and game events, interactions
• Compliance data: sanctions screening results, fraud risk indicators, dispute records
• Communications: support tickets, chat transcripts, call recordings where permitted

Why this data is collected

• To register and manage accounts and provide services online
• To verify identity and age, and to conduct KYC/AML checks
• To process payments and resolve payment issues
• To secure the platform, prevent fraud, and ensure integrity of games and sportsbook
• To provide user support and improve service quality through analytics and statistics
• To meet legal obligations under applicable laws

Protection measures

• Encryption in transit and at rest for key data sets
• Strict access controls, role-based permissions, and audit logs
• Network and application security, monitoring, and incident response procedures
• Data minimisation, retention limits, and anonymisation or pseudonymisation where feasible
• Vendor due diligence, confidentiality undertakings, and regular reviews

User rights

• Access: request a copy of personal data held
• Correction: update inaccurate or incomplete information
• Deletion: request erasure where no legal basis requires retention
• Restriction and objection: limit or object to certain processing
• Portability: request transfer in a commonly used format
• Withdraw consent: opt out of consent-based processing at any time
• Complaint: lodge a complaint with the competent authority in Bangladesh under the Bangladesh Data Protection Act 2024, or another relevant supervisory authority

Compliance statement

• The Operator follows the Bangladesh Data Protection Act 2024, the Cyber Security Act 2023, applicable guidance of Bangladesh Bank/Bangladesh Financial Intelligence Unit on AML/CFT record-keeping, and recognised international standards including GDPR principles.

Processing is lawful, fair, and transparent. Personal information is not sold.

Purposes and legal bases

• Account creation and service delivery: to perform a contract and provide gaming and sportsbook services
• Payments and withdrawals: to perform a contract and on the basis of consent to share limited payment data with payment providers
• Identity verification, security, fraud prevention, and AML/KYC: to meet legal obligations and legitimate interests in protecting users and the platform
• Customer support and dispute handling: legitimate interests and legal obligations
• Personalisation of content and experience: legitimate interests or consent, as required by law
• Marketing communications: only on the basis of user consent, with opt-out available at any time
• Analytics, statistics, and service improvement: legitimate interests, using aggregated or de-identified data where possible
• Regulatory reporting and enforcing agreements: legal obligations and establishment or defence of legal claims

Retention

• Personal data is kept only as long as necessary for the purposes above. Records required for AML/CFT may be retained for at least five years after account closure, subject to applicable law.

How users can exercise rights

• Submit a request through the account area support channel or the contact options provided on the website footer
• The Operator may request identity confirmation before actioning a request
• A response is provided within one month, or a lawful extension is communicated where needed

Updates and corrections

• Users can review and update certain profile details in the account settings
• For other corrections, submit a written request through support channels

Deletion

• Users may request deletion where processing is no longer necessary or consent is withdrawn
• Some data must be retained for legal obligations, dispute resolution, and fraud prevention; access will be restricted and retained only for those purposes

Portability

• A copy of key personal data can be provided in a structured, commonly used, machine-readable format upon request

Security checks and payments

• By using MegaPari, users consent to necessary security checks, identity/age verification, sanctions screening, and processing of payment data by payment providers to facilitate transactions and prevent fraud.

• The services and websites are intended for persons aged 18 or older
• The Operator cannot confirm age without appropriate documents during verification
• If a parent or guardian believes a minor has provided personal information, they should notify support; upon verification, the account will be closed and the information deleted, subject to legal requirements

• Personal data may be stored or processed outside Bangladesh where the Operator, service providers, or partners operate
• Use of the site constitutes consent to cross-border transfers for the purposes described in this policy
• Confidentiality and protection are ensured through contractual safeguards, including standard contractual clauses or equivalent protections, vendor due diligence, and ongoing oversight

• This policy sets out privacy terms and may include disclaimer provisions that clarify or limit scope where permitted by law
• The disclaimer applies once the user accepts the policy by signature, click-acceptance, account activation, or other form of accession permitted by applicable law
• If any part of this document conflicts with mandatory law, the law prevails to that extent; the remaining sections continue to apply
• The Operator may update this document; continued use after publication of an updated version signifies acceptance of the current version

• Cookies are small text files stored on a device by websites to remember a user and improve services
• Cookies are used for statistics, behaviour analysis, personalisation, and site improvement
• Essential cookies are required for core functions; analytics and marketing cookies are optional and can be managed through browser settings or the cookie banner
• Cookie retention: up to 1 year, after which they expire or are refreshed based on user choices

• Using MegaPari signifies full acceptance of this Privacy Policy
• The current version published on the website prevails over any prior versions
• Users should review updates periodically to remain informed about collection, processing, and use of personal data

• Personal data may be shared with third parties where required by law, for dispute resolution, to enforce agreements, or to provide services such as payments, KYC, fraud prevention, hosting, analytics, and customer support
• The categories or list of such parties are provided on the website; if not listed, users will be informed of the purpose and scope where required by law
• Providing personal information for these purposes signifies consent where consent is the applicable legal basis; all such parties must protect confidentiality and use the information only for the specified purpose

• The site may contain links to external websites that have their own privacy policies and practices
• The Operator is not responsible for how those websites collect or use personal information
• Users should review the privacy notices of external sites and exercise caution when visiting or sharing information there