MegaPari Rules and Regulations in Kenya

By accessing or using the services, you agree to these terms, the privacy policy, the general betting rules, and any product-specific rules. You should read the latest version before each bet or use of the account.

Eligibility and registration

• You must be at least 18 years old and legally allowed to bet under Kenyan law.
• Registration requires truthful, up-to-date information, including your legal name, date of birth, and contact details.
• Only one account per person, household, IP, or device is permitted unless we approve otherwise.
• You are responsible for maintaining the confidentiality of login credentials and for all activity on your account.

Modification of terms

• MegaPari may update these terms to reflect legal changes, product updates, or risk controls.
• Material changes will be posted on the site or app. Continued use of services after changes means you accept the revised terms.

Proper use of services

• Use the platform only for lawful betting on an event or market offered to Kenyan users.
• Prohibited conduct includes: fraud, collusion, market manipulation, arbitrage based on obvious odds errors, automated scraping, account sharing, and any attempt to circumvent geographic or age restrictions.
• We may suspend or close accounts, void bets, or restrict features where we detect breach of these rules.

Content and intellectual property

• All site content, data, software, logos, and odds displays are protected by copyright and related intellectual property rights.
• You may use content for personal, non-commercial purposes only and may not copy, modify, or redistribute without written consent.

Liability and disclaimers

• Betting involves risk. You are responsible for the decisions you make and for assessing the odds and rules before placing bets.
• Services are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free data feeds, or continuous availability of events.
• To the maximum extent permitted by Kenyan law, we are not liable for indirect or consequential losses, loss of profits, or loss arising from telecommunications failures or third-party services.

Governing law and dispute resolution

• These terms are governed by the laws of Kenya.
• Disputes should be raised through our customer support first. If unresolved, you may escalate to the BCLB or seek relief in Kenyan courts.

Eligibility to place bets

• Only verified users who are 18+ and resident or located in Kenya at the time of betting may place a bet.
• We may request proof of age, identity, and location before accepting or settling bets.

Acceptance of a bet

• A bet is accepted when it appears in your betting history with a confirmed ticket ID and status.
• If a market is offered in error, or odds are obviously incorrect, we may void the bet or settle at the correct odds.
• We reserve the right to refuse bets, limit stakes, or restrict markets for risk management or legal reasons.

Minimum and maximum stakes

• Minimum and maximum stakes for bets are shown on the bet slip or market page.
• Personal limits may apply based on account status, responsible gambling controls, or risk settings.

Settlement and calculation

• Bets are settled based on the official result of the event as published by the relevant governing body.
• If an event is postponed or abandoned, settlement follows the market rules displayed at the time of betting.
• Winnings are calculated using the final odds at acceptance. Returns are credited to your account balance after official confirmation.
• For accumulator bets, any leg that is void is settled at odds of 1.00, unless market rules provide otherwise.

Restrictions and market rules

• Certain markets may be suspended, closed, or limited due to integrity concerns or legal restrictions.
• You must read sport-specific or market-specific rules shown on the event page before placing bets.
• Cash Out, where available, is offered at our discretion and may be unavailable during market suspension or system maintenance.

Cancellations and voids

• Bets placed after an outcome is known or after an event has started due to technical delay may be void.
• If incorrect participant names, venues, or start times are posted, we may void affected bets subject to market rules.
• If we detect collusion, misuse of bonuses, or exploitation of data latency, we may cancel affected bets and adjust balances.

Bonuses and promotions

• Bonus use is subject to specific terms, including wagering requirements, expiry, and market eligibility.
• Abuse of bonuses, duplicate registration, or matched betting to gain unfair advantage may result in removal of bonuses and closure of the account.

Funding your account

• Accepted methods in Kenya include mobile money (such as M-Pesa and Airtel Money), bank transfers, and other options shown in the cashier.
• Minimum and maximum deposit limits appear in the cashier and may vary by method.
• Third-party fees may apply as charged by your payment provider.

Withdrawals

• Withdrawals are processed to the same method used for deposits where possible, subject to KYC and AML checks.
• Processing times depend on verification status, volume, and provider availability; typical timelines are displayed in the cashier.
• We may set daily, weekly, or monthly withdrawal limits for security and regulatory compliance.

Verification and security

• Before a first withdrawal, and at intervals thereafter, we may require identity verification (KYC), including a Kenyan national ID or passport, proof of address, and proof of payment method ownership.
• Source of funds or source of wealth documents may be requested under AML obligations.

Fees, taxes, and adjustments

• You are responsible for any mobile money or bank charges applied by your provider.
• Taxes on betting stakes or winnings may be withheld in line with Kenyan law and Kenya Revenue Authority requirements.
• Incorrect credits, chargebacks, or reversed payments may be debited from your balance.

Restrictions and cancellations

• We may reverse or cancel deposits or withdrawals where fraud, chargeback risk, or regulatory non-compliance is suspected.
• Where bonuses are involved, withdrawal may be restricted until wagering or other conditions are met.

Commitment to safer betting

• Betting should be entertainment, not a source of income. Set a budget and avoid chasing losses.
• You can read guidance in the help centre on maintaining control of your betting.

Account control tools

• Deposit limits: Set daily, weekly, or monthly limits on your account.
• Loss and stake limits: Cap the total losses or bets for a period.
• Time-outs: Short breaks from betting for cooling-off periods.
• Self-exclusion: Long-term restriction of access to services for at least six months or as required.
• Reality checks: On-screen reminders showing time spent and net position.

Signs of gambling harm

• Spending more than you can afford, betting to escape stress, or hiding betting from family are risk indicators.
• If these signs appear, pause betting and consider professional support.

Support and resources

• National resources: National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA) – nacada.go.ke.
• International resources: Gambling Therapy (gamblingtherapy.org), GamCare (gamcare.org.uk).
• If self-exclusion is requested, we will act promptly and disable login once verified.

Bonuses and safer use

• Limit participation in bonuses if wagering requirements encourage risk beyond your budget.
• Marketing preferences can be changed in your account to reduce promotional exposure.

Legal obligations

• We comply with Kenyan anti-money laundering and counter-terrorism financing laws, including requirements under the Proceeds of Crime and Anti-Money Laundering Act and guidance from the Financial Reporting Centre.

Know Your Customer (KYC)

• Verification may include national ID or passport, a selfie or liveness check, proof of address, and proof of ownership for payment methods.
• Additional documents on source of funds or source of wealth may be required before large bets, deposits, or withdrawals are allowed.

Monitoring and detection

• Transactions are monitored for unusual patterns, rapid cycles of deposits and withdrawals, or use of third-party accounts.
• We may request explanations for activity that departs from your profile and pause transactions pending review.

Consequences of non-compliance

• If we suspect AML violations, we may restrict the account, freeze funds, block transactions, or close the account.
• Reports may be filed with competent authorities as required by law.

Compliance and scope

• Personal data is processed in line with the Kenya Data Protection Act, 2019 and applicable regulations of the Office of the Data Protection Commissioner.

Data we collect

• Identification and contact details: name, date of birth, ID number, address, phone, email.
• Account and registration data: credentials, settings, verification records.
• Betting and transaction data: deposits, withdrawals, bets, bonuses, device and log information, IP and location data as permitted by law.
• Communications: chats, emails, and call recordings for quality and compliance.

How we use data

• Provide and improve services, manage your account, verify identity, prevent fraud and AML violations, and personalise experience.
• Fulfil legal obligations, including responsible gambling, tax, and dispute handling.
• Send service notices; marketing communications only based on your consent and preferences.

Data sharing and transfers

• Shared with payment providers, identity verification vendors, risk and compliance partners, and regulators where required.
• International transfers use appropriate safeguards such as contractual protections.

Your rights

• Request access, correction, deletion, restriction, or portability of your personal data, subject to legal limits.
• Withdraw marketing consent at any time in your account settings.
• Lodge a complaint with the Office of the Data Protection Commissioner if you believe your rights are infringed.

Retention and security

• Data is retained only as long as necessary for legal, regulatory, and operational purposes.
• Security measures described below protect data during collection, transmission, and storage.

Commitment to secure services

• We apply layered technical and organisational measures to protect your account, transactions, and personal data.

Technical protections

• Transport Layer Security (TLS) encrypts data in transit; sensitive data is encrypted at rest.
• Passwords are hashed and salted; access to production systems follows least-privilege principles.
• Continuous monitoring, anomaly detection, and rate limiting help prevent credential stuffing and misuse.

Account-level controls

• Optional two-factor authentication (2FA) is available; we recommend enabling it for your account.
• Session management includes automatic timeouts and device management for active sessions.
• Alerts can notify you of sign-ins, password changes, and payment events.

Operational safeguards

• Regular security assessments and audits are performed on critical services and infrastructure.
• Incident response procedures ensure rapid containment and investigation of security events.
• Staff undergo training on information security, privacy, AML, and responsible use of data.