Responsible Gaming

Gambling always carries the risk of financial loss. Responsible players plan their play and protect their budget and wellbeing. You can enjoy betting while staying in control. MegaPari provides tools that help you set limits and manage your time.

• Only play if you are 18+ under Kenya law.
• Decide a spending limit before you start and stick to it.
• Use deposit, loss, and wager limits to control activity.
• Set session reminders and reality checks to track playing time.
• Do not chase losses or try to win back money.
• Keep gambling funds separate from rent, bills, and savings.
• Avoid betting when tired, stressed, or after alcohol or drugs.
• Take regular breaks and plan gambling‑free days.
• Review your account history to learn your patterns and reduce risks.
• Seek support early if gambling affects your mood, work, or relationships.

Gambling problems can develop quietly. Early warning signs deserve attention and support.

• Spending more than you can afford on betting.
• Borrowing or selling items to fund gambling.
• Hiding gambling from family or friends.
• Chasing losses or raising stakes to feel the same thrill.
• Feeling anxious, irritable, or low when you try to stop.
• Missing work, school, or duties because of playing.
• Using gambling to escape stress or personal problems.
• Neglecting bills, food, or rent after gambling.
• Repeated failed attempts to cut down or stop.
• Thinking about betting most of the day.

Betting addiction is a serious health condition that needs professional attention.

Address gambling harm early. Combine platform tools and practical habits to regain control.

• Set daily, weekly, or monthly deposit limits in your profile before playing.
• Activate loss and wager limits to control spend each day.
• Turn on reality checks and session timers to monitor time.
• Use a time‑out (cool‑off) for short breaks when pressure builds.
• Request self‑exclusion through MegaPari Support for a defined period.
• Unsubscribe from marketing messages in your preferences.
• Install website‑blocking software on your devices to restrict gambling sites.
• Keep a written budget and record every betting session.
• Do not use credit; only gamble using discretionary funds.
• Contact MegaPari Support if you need help applying any responsible gaming tools.

Independent help is available in Kenya if betting is affecting your life. Professional counselling and peer support can make a difference.

• NACADA Kenya (National Authority for the Campaign Against Alcohol and Drug Abuse): https://nacada.go.ke
• Africa Mental Health Research and Training Foundation: https://www.africamentalhealthfoundation.org
• Kenya Association of Professional Counsellors (KAPC): https://kapc.or.ke
• Chiromo Hospital Group (specialist mental health and addiction care): https://chiromohospitalgroup.co.ke
• Kenya Red Cross (psychosocial support): https://www.redcross.or.ke
• Befrienders Worldwide (emotional support directory): https://www.befrienders.org
• Gamblers Anonymous Online (global peer support meetings): https://www.gamblersanonymous.org/ga/

MegaPari Support can assist if you are worried about your gambling. Ask for limits, time‑outs, or self‑exclusion at any time.

• 24/7 Live Chat in the Help Centre after you log in.
• Email via the Contact Us page in your account.
• Secure message from My Account > Support to open a ticket.
• Submit a responsible gaming request in writing for tailored limits or exclusion.