MegaPari Privacy Policy

• What we collect
  • Identification details and age verification data (name, date of birth, government-issued identity proof)
  • Contact information (email, phone, address)
  • Account details (username, settings, preferences)
  • Transaction and payment information (payment method details processed by regulated providers; no storage of full card numbers)
  • KYC/AML documents and screening results
  • Technical information (IP address, device and browser data, approximate location, usage logs)
  • Responsible gaming information and self-exclusion status
  • Communications (support tickets, calls, chats)
• Why we collect
  • To register and service accounts, verify identity, process payments, and provide online services
  • To meet legal obligations under Indian law, including anti-money laundering and record-keeping
  • To prevent fraud, manage risk, and ensure platform integrity
  • To provide support, improve websites and apps, and personalise user experience
• Protection measures
  • Encryption in transit and at rest for sensitive data
  • Strict access controls, role-based permissions, and audit logs
  • Vendor due diligence, PCI-DSS compliant payment processors
  • Security testing, incident response procedures, and staff training
  • Data minimisation and retention controls
• User rights
  • Access a copy of personal data
  • Request correction or deletion
  • Withdraw consent without affecting prior processing
  • Lodge a grievance or complaint
• Compliance
  • Digital Personal Data Protection Act, 2023 (India), Information Technology Act, 2000 and SPDI Rules, RBI directions for payment data, and PMLA requirements
  • Where applicable, EU GDPR for users in the EEA

Personal information is used only for lawful, fair, and transparent purposes:

• Account creation, user authentication, and service delivery
• Payment processing through regulated providers and transaction support
• KYC and AML screening, sanctions checks, and fraud prevention
• Customer support and dispute management
• Service improvement, quality assurance, and product analytics
• Personalisation and preferences across websites and apps
• Marketing communications based on consent, with an option to opt out
• Compliance, auditing, tax and regulatory reporting, and record keeping

• How to access or update
  • Use account settings to review or edit profile details where available
  • Submit an access or correction request to [email protected]; identity verification may be required
• Deletion and withdrawal of consent
  • Request deletion where no legal obligation requires retention
  • Withdraw consent for specific processing; certain services may be limited after withdrawal
• Payment and security checks
  • By using the platform, the user consents to identity, risk, and security checks
  • Payment data is processed by licensed or regulated providers; full card details are not stored by the operator
• Response timelines and limits
  • Requests are addressed within reasonable timeframes permitted by law
  • Some requests may be restricted to protect the rights of others or fulfil legal duties

• Services are for adults aged 18 years and above
• Age cannot be definitively verified without identity documents; verification may be requested at any time
• If personal data of a minor is detected, it will be deleted upon a verified request from a parent or legal guardian
• Accounts found to belong to minors will be closed and related information erased, subject to legal retention duties

• Personal data may be collected and processed in countries where partners, payment providers, KYC vendors, or hosting services operate
• Use of the services indicates consent to such cross-border transfers
• Confidentiality and security are ensured through contractual safeguards, including data processing agreements, audit rights, and, where applicable, EU Standard Contractual Clauses
• Transfers comply with Indian law under the Digital Personal Data Protection Act, 2023, subject to any government notifications

• This disclaimer governs how the rules in this policy apply in practice and may limit or qualify certain provisions as permitted by law
• The policy operates alongside terms of use and applicable gambling, payment, and data protection regulations
• The disclaimer becomes effective when the user accepts this policy by account registration, continued use, signature, or other form of accession recognised by law
• Local legal requirements may prevail over any conflicting policy term

• Definition
  • Cookies are small text files stored on a device by a website to remember a user’s session, preferences, and activity
• How cookies are used
  • Statistics and measurement of service performance
  • Behaviour analysis to prevent fraud and improve navigation
  • Personalisation of content and settings
  • Site improvement and error diagnostics
• Retention and control
  • Cookies are typically retained for up to 1 year
  • Browser settings and the cookie banner allow control or rejection of non-essential cookies
  • Essential cookies are required to provide core services

• Use of MegaPari signifies full acceptance of this policy and any updates
• The current version posted on the website prevails over earlier versions
• Continued use after changes indicates agreement to the revised document

• Personal data may be shared with third parties for legal compliance, dispute resolution, contract performance, fraud prevention, platform hosting, analytics, customer support, and payment services
• A list or categories of such third parties is maintained on the website or provided upon request; where not listed, the purpose and scope will be communicated as required by law
• Providing information for these purposes constitutes consent to such sharing, subject to contractual confidentiality and security measures
• Each third party may have its own privacy policy, which should be reviewed by the user

• The website may contain links to external websites and services that follow their own privacy policies
• The operator is not responsible for how those websites collect, use, or disclose information
• Users should review the privacy notices of any external site before submitting personal data